Use Case Description
Cornerstone STL Inc. sends both customer support and promotional messages to users who interact with the website https://stlouisfoundationrepair.com chat widget. Customer care messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry. Promotional messages may include special offers, discounts, event promotions, and service announcements. Each message type requires separate, explicit consent collected through independent checkboxes in the chat widget. Marketing consent is not combined with transactional consent, and neither is shared with third parties.
Sample Message 1: Hi! This is Cornerstone STL Inc.. We received your recent inquiry and a team member will follow up shortly. Reply STOP to unsubscribe.
Sample Message 2: Hello from Cornerstone STL Inc.. We’re excited to share a new promotion available for a limited time. Reply STOP to unsubscribe. Message and data rates may apply.
How do Contacts Opt-In to Messages
LeadConnector is the ISV for Cornerstone STL Inc.. LeadConnector owns and maintains the widget and opt-in flow for Cornerstone STL Inc.. Users visit the Cornerstone STL Inc. website https://stlouisfoundationrepair.com and interact with the chat widget. During this interaction, users may voluntarily provide their mobile phone number and independently select one or both consent checkboxes – one to receive customer care messages related to their inquiries, and one to receive promotional messages from Cornerstone STL Inc.. Each checkbox represents a separate and distinct consent. Users may opt into either or both message types. Consent is collected directly by Cornerstone STL Inc. and is not shared with affiliates or third parties.
Opt-in Message: You’ve opted in to receive messages from Cornerstone STL Inc.. You may get customer care and/or promotional messages. Msg frequency varies. Msg & data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help.

